“What is Human Information Interaction and why is it important to me?”

Human information interaction (HII) is a study that focuses on people’s relationship with information, rather than with technology (as in human-machine interaction). HII is inherently a multidisciplinary field, encompassing areas such as human-computer interaction (HCI) and computer-supported cooperative work (CSCW).

During the lectures, I have learned more about HII and the elements in it. The first thing I aware is that without HII, people can easily get confused if the information has get to the destination or not. HII can help us develop a better system and alleviate the three interrelated levels of communication problems (the technical, semantic and effectiveness problems). These studies can allow us to learn more about communication, so that we can help fix or even develop a better system in the future.

Besides, I am quite impressed by Shannon’s Information Theory where information is defined by a reduction in uncertainty and the change brought by informational energy is reduction in uncertainty. To me, information is an abstract term that does not have an actual meaning. However, the calculations of probability has quantified ‘information’. The concept of Entropy and information content made the calculations even more precise. Overall, it can allow us to understand and compare information in different cases more easily.

Lastly, in general, HII has brought benefits to build better communication systems. It can surely enhance our quality of life in many ways. For example, as a student, I can easily obtain knowledge through other people’s webpage and forums. As general citizen, I access different information from website and gain knowledge from all over the world. HII can improve social media and therefore is important to our daily lives.




4 thoughts on ““What is Human Information Interaction and why is it important to me?”

  1. Your awareness about the lack of HII brings confusion to human about whether information has reached their destination or not triggers me in thinking about the importance of HII. HII do help to develop a better system and alleviate the three interrelated levels of communication problems. We can understand more about communication that helps us to think about the way in improving the systems which can help in the short future. Currently, users can acquire knowledge through websites, forums and other social media platforms. I think that with the HII and the improvement of machine learning, I believe that the calculation of the content accuracy will be more precise and people will surely not being mislead by those information.


  2. I think you have linked HII to our daily life, which is an important thing that we should understand first about HII. We are engineers, one day we will have to involve in developing systems that make people live better.

    To give a direct example, writing a website to allow people obtain knowledge, we have to make sure such information are distributed in an effective, efficient and accurate way. In daily life we come across with various communication systems even we don’t aware it. And we have to pay more attention on it, discovering the interaction between human and information for future systems design because we are engineers.


  3. Human Information Interaction can be examined by using systems-based approaches. In 2012, Dr. Raya Fidel suggest HII should fulfill the following conditions. First, the HII research used in particular field aims at improving the interaction between human and information. Second, we should study the particular field by using a holistic approach. Therefore, we can have a deep understanding. Lastly, the information systems should have a purpose to helping users. For example, Google scholar search can provide different resources in academic aspect.

    As a result, just like what you have mentioned, HII can help us to improve system and alleviate the communication problems! 😀


  4. I do agree that HII provides another way to understand and study different information. HII allows one understand one’s behavior. With HII, human behavior is more predictable by the calculation of probability as you have mentioned. Hence, with a better understanding of information, HII benefit us in developing more efficient systems. Other than communication system that you mentioned, other systems, like software system, shopping system, can also benefit from HII as a more user-oriented setting can be provided which boosts the performance and enhances the quality of the system.
    All in all, HII is important as it helps in understanding how human think and feel with information. It certainly benefits us in so many different ways.


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